Palliative Care Educational Webinar Series
Presented by Catholic Health Association and the Center to Advance Palliative Care
Session Three:
Leadership Strategies to Promote the Well-Being of Palliative Care Professionals
Thursday, April 16, 2026
1:00 – 2:00 p.m. ET
This is a Member Only event.
Who should attend: Leadership, practitioners, social workers, RNs, chaplains.
“In this world, nothing is certain except death and taxes,” wrote Benjamin Franklin. In honor of this timeless truth, National Healthcare Decisions Day (NHDD) is observed each year on April 16—the day after Tax Day—to encourage patients and families to think about What Matters to them and plan for their future health care preferences.
During this webinar, Mark Kantrow, MD, System Medical Director of Palliative Care at Franciscan Missionaries of Our Lady Health System, will discuss the importance of communication strategies for understanding What Matters to patients and families, with an emphasis on honoring each person’s dignity and preferences. Allison Silvers, MBA, Chief Health Care Transformation Officer at the Center to Advance Palliative Care (CAPC), will then introduce CAPC’s communication skills training and Age-Friendly Health Care learning pathway , both designed to build the core competencies needed for person-centered care in aging populations. Lastly, Lea Ames, MBA, Director of Intake and Access (Interim Director Palliative Care), Post-Acute, SSM Health at Home, WI, will describe how her organization incorporated CAPC training into its palliative care program design.
Suggested CAPC Resources:
Presenter
Lea Ames, MBA
Director of Intake and Access (Interim Director Palliative Care)
SSM Health at Home, Wisconsin
Mark Kantrow, MD
System Medical Director of Palliative Care
Franciscan Missionaries of Our Lady Health System
Allison Silvers, MBA
Chief Health Care Transformation Officer
CAPC
Indu Spugnardi
Senior Director,
Community Health and Eldercare
Catholic Health
Association of the United States